Privacy Policy

Your privacy is very important to us. This privacy policy (“Privacy Policy”) addresses how JustFab, LLC (d/b/a fashglobe) (“fashglobe”) collects, protects, and uses information you provide. By visiting www.fashglobe.com (this "Site"), accessing any mobile applications we may provide, using any products or services we may offer from time to time via our Site and/or related applications or otherwise interacting with us (collectively, the “Services”), you agree to accept the practices described in this Privacy Policy.

What Information We Collect from You Directly

We group the collection of user information into two categories: personal, which is information identifiable to a specific individual, and aggregate, which is collective information about a group of individuals that does not identify any individual person. Personal information may include your name, email address, mailing address, or phone number. Examples of aggregate information are the number of visitors to our Site, statistics on customer demographics and shopping trends. fashglobe may use or disclose aggregate information for any lawful purpose.

 

We collect information that you provide directly to us. For example, we collect information when you use our Site, shop in our stores, contact our customer service representatives, create an account, sign up to receive emails, sign up to receive text messages, upload or share images or videos of yourself or others on our Site or social media, participate in a sweepstakes or survey, communicate with us via third-party social media sites such as Facebook, Instagram, TikTok or Twitter, or otherwise communicate with us through other interactions.

The types of information you may provide directly to us include, but are not limited to, your name, email, zip code, date of birth, phone number, shipping address, billing address, credit card or payment information, product and size preferences, measurement information, including height, weight and body measurements that could be deemed to be biometric information in certain states, Site preferences, demographic information such as size and language preferences, age, gender, geographical location, time zone, income and education, user generated images or videos, social media profile picture, social media handle, username, product reviews, and any other information you may choose to provide. Providing this information to us is voluntary, however, certain information such as your name, email, phone number, shipping address, billing address, and payment information may be necessary to access or utilize our Services. If you do not provide us with this information, we may not be able to provide you with full access to our Services.

 

We also collect information when you communicate with us through our customer service channels, such as by phone, live chat, Facebook Messenger and third-party customer review platforms. In compliance with applicable law, we record, monitor and store telephone calls and live chat transcripts when you contact us through our customer service channels. Please note we use chatbots/virtual assistants to assist with common customer service requests and questions when you initiate and interact with the live chat feature available on our Site. By using live chat, you agree to the practices described in this Privacy Policy. You may end your live chat session at any time by closing the chat window.

 

In some cases, we may also collect information that you provide about others, such as when you purchase a gift card for someone else and choose to deliver it electronically, ship products to someone else’s mailing address or refer a friend to join the fashglobeVIP Membership program. ShoeDazzle will only use this information to fulfill your requests and will not send any marketing communications unless they choose to register for an account or opt-in to receive communications from us.

Information We Collect Automatically

Like most online businesses, fashglobe and its partners and third-party service providers collect certain information automatically when you visit or interact with our Site and Services in order to improve the overall quality of your online experience. This information we automatically collect can be personal or aggregate, and includes:

 

Log Information: We collect information about your use of our Site, including your internet protocol (IP) address, operating system, the type of browser you use to access the Site, your device’s regional and language settings, browser ID, the referring link through which you accessed our Site, date/time of Site visits, the time you spent on our Site and any errors that may have occurred during your visit.
 

Cookies: Our Site, online advertisements and emails may use first-party and third-party cookies, pixel tags, session replay (on a random sample of Site visitors if used) and other technologies to automatically collect information about you such as your usage.